Last updated: January 14, 2026
These Terms & Conditions apply to purchases made through rosalinasoto.com. By placing an order on this website, you agree to the terms outlined below.
About the seller
This website is operated by Rosalina Soto, an independent author selling books directly to readers.
Products
Products offered for sale include signed copies of books authored by Rosalina Soto. Some products may be offered as pre-orders prior to official release.
All signed copies are hand-signed. Personalisation beyond the author’s signature is not guaranteed unless expressly stated.
Pre-Orders
When you place a pre-order:
- You are reserving a copy of a book prior to its release
- Payment is taken at the time of ordering
- Orders will be shipped shortly before the stated release date
Release dates are provided in good faith and may be subject to change due to unforeseen circumstances. If there is a significant delay, customers will be notified.
Pricing
All prices are listed in the applicable currency and include postage where stated. Prices are displayed clearly before checkout.
This website currently accepts orders from Australia and New Zealand only.
Payments
Payments are processed securely via Stripe.
Rosalina Soto does not store or have access to your credit or debit card details.
Shipping
Orders are shipped to the address provided at checkout. Please ensure your shipping details are correct.
Once an order has been dispatched, delivery timeframes are dependent on postal services and are outside the seller’s control.
Returns, refunds, and consumer rights
Purchases are covered under Australian Consumer Law and the New Zealand Consumer Guarantees Act.
If your book arrives damaged or faulty, you are entitled to a replacement or refund in line with consumer guarantees.
Please note:
- Change-of-mind refunds are not offered on signed copies
- Refunds or replacements will not be provided for minor variations in signature appearance
If there is an issue with your order, please contact us promptly.
Cancellations
Pre-orders may be cancelled before shipping only if required under applicable consumer laws. Once an order has been dispatched, it cannot be cancelled.
Limitation of liability
To the extent permitted by law, Rosalina Soto is not liable for any indirect or consequential loss arising from the use of this website or the purchase of products through it.
Privacy
Personal information is handled in accordance with the Privacy Policy, which forms part of these Terms & Conditions.
Changes to these terms
These Terms & Conditions may be updated from time to time. The version in effect at the time of purchase will apply to your order.
Contact
If you have questions about these Terms & Conditions or your order, please contact:
Rosalina Soto
Email: info@rosalinasoto.com
Website: https://rosalinasoto.com